Background Fast Facts #167-169 described burnout, its risk factors and consequences, and coping strategies. This Fast Fact will briefly describe assessment tools used in health professional research. Additionally, it provides a validated screening tool utilized widely in education.
Maslach Burnout Inventory (CPP, Inc.)
- Designed for use in health care and other service industries.
- Evaluates emotional exhaustion, depersonalization, and reduced personal accomplishment.
- Well-validated; readily available; utilized by Physician Worklife Study.
- 10-15 minutes to complete.
- Cost: approximately $1.25 per test, with additional fee for scoring key.
General Health Questionnaire (Bank 1980)
- 12-item screen for symptoms of psychiatric morbidity
- Reliable in community and occupational settings
- Utilized in conjunction with Maslach Burnout Inventory in ongoing, longitudinal UK study of burnout and psychiatric morbidity in hospital consultants
Self Assessment Exercise (Girdin 1996)
How often do you . . .
a) almost always; b) often; c) seldom; d) almost never
- Find yourself with insufficient time to do things you really enjoy?
- Wish you had more support/assistance?
- Lacksufficient time to complete your work most effectively?
- Have difficulty falling asleep because you have too much on your mind?
- Feel people simply expect too much of you?
- Feel overwhelmed?
- Find yourself becoming forgetful or indecisive because you have too much on your mind?
- Consider yourself in a high pressure situation?
- Feel you have too much responsibility for one person?
- Feel exhausted at the end of the day?
Calculate your total score: a) = 4, b) = 3, c) = 2, d) = 1. Your total? _____
A total of 25-40 indicates a high stress level that could be psychologically or physically debilitating.
- Bank M, et al. The use of the general health questionnaire as an indicator of mental health in occupational settings. Journal of Occupational Psychology. 1980; 53:187-194.
- Maslach Burnout Survey. CPP, Inc. Available at: https://www.cpp.com/en/detailprod.aspx?pc=35.
- Girdin DA, Everly, GS, Dusek DE. Controlling Stress and Tension. Needham Heights, MA: Allyn & Bacon; 1996.
- Maslach C. Burnout: The Cost of Caring. Englewood Cliffs, NJ: Prentice-Hall; 1982.
- Ramirez AJ, et al. Mental health of hospital consultants: the effects of stress and satisfaction at work. Lancet. 1996; 347:724-728.
- Ramirez AJ, et al. Changes in mental health of UK hospital consultants since the mid-1990s. Lancet. 2005; 366:742-744.
Version History: This Fast Fact was originally edited by David E Weissman MD and published in November 2006. Version re-copy-edited in April 2009; then again July 2015.
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